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Please use this identifier to cite or link to this item:
http://ir.nhri.org.tw/handle/3990099045/16302
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| Title: | Psychosocial work conditions and health status of digital platform workers in Taiwan: A mixed method study |
| Authors: | Liu, YL;Cheng, Y;Tsai, PH;Yang, YC;Li, YC;Cheng, WJ |
| Contributors: | National Center for Geriatrics and Welfare Research |
| Abstract: | Background: The rapid growth of platform work has raised occupational safety and health concerns. This study investigated the psychosocial work conditions and health status of workers engaged in location-based work mediated through digital labor platforms and compared them with the general workers. Methods: We conducted semi-structured interviews with 33 platform workers in November and December 2020, along with a cross-sectional survey of 484 platform workers in December 2021 and January 2022. The interviews explored four themes related to platform work: work motives, psychosocial work conditions, work-related health issues, and attitudes toward governmental regulations. The survey assessed psychosocial work conditions and health, and were compared with a matched sample of 913 general workers from a national survey. Results: The in-depth interviews identified adverse work conditions among platform workers, including low skill discretion, high physical and psychological demands, experiences of workplace psychological violence, conflicts from customer-platform interactions, and platform subordinance. Motives for engaging in platform work included earning money, having better flexibility in scheduling, and utilizing it as a bridge between formal employments. Interviewees desired skill training and education for their job, as well as recognition of their employment relationship with platforms and tighter regulations on the platforms to enhance worker protection. In survey data, platform workers showed worse work conditions and health status than general workers. Conclusion: Platform work is characterized by various types of work stress that are worse than those experienced by general workers. Policy interventions are needed to improve working conditions, clarify employment relationships, and mandate training. |
| Date: | 2025-02 |
| Relation: | Safety Science. 2025 Feb;182:Article number 106722. |
| Link to: | http://dx.doi.org/10.1016/j.ssci.2024.106722 |
| JIF/Ranking 2023: | http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcAuth=NHRI&SrcApp=NHRI_IR&KeyISSN=0925-7535&DestApp=IC2JCR |
| Cited Times(WOS): | https://www.webofscience.com/wos/woscc/full-record/WOS:001359477100001 |
| Cited Times(Scopus): | https://www.scopus.com/inward/record.url?partnerID=HzOxMe3b&scp=85209132922 |
| Appears in Collections: | [鄭婉汝] 期刊論文
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Files in This Item:
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Size | Format | |
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| SCP85209132922.pdf | | 416Kb | Adobe PDF | 4 | View/Open |
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